Question 1

How quickly will I hear back?

Accepted Answer

Every enquiry gets a reply from a person, not an autoresponder, within the turnaround stated on the contact page. Requests sent through Request a Service are triaged first, because they arrive with enough detail to route straight away.

Question 2

Do you work outside Uganda?

Accepted Answer

Yes. We work across East Africa, and remotely beyond it where the engagement suits it. Field research and training delivery are the parts that need us physically present.

Question 3

Can I speak to someone before submitting a formal request?

Accepted Answer

Yes. Use the Contact Us page for an informal question, and use Request a Service once you're ready to scope actual work

Question 4

Do you work with individuals, or only institutions and organisations?

Accepted Answer

Our consulting and research work is aimed at institutions and organisations, while individuals looking to build data skills are better served through Quantify Academy's training programmes.

Question 5

What's the realationship between Dataverge Group and Quantify Academy?

Accepted Answer

Dataverge Group is the consulting and data services firm; Quantify Academy is its training arm, running data literacy programmes, bootcamps, and certification courses as a separate but related operation.

Question 6

What size of organisation do you work with?

Accepted Answer

From single-programme NGOs to institutions with several hundred staff. What matters more than size is whether someone internally owns the decision the data is meant to inform.

Question 7

What does an engagement with Dataverge Group actually involve?

Accepted Answer

It starts with the decision you're trying to make, not a piece of software, from there we assess your existing data, fix the foundation, run the analysis, and hand the capability back to your team. Read more about our approach

Question 8

Can you work with the systems we already have?

Accepted Answer

Usually, yes. Most engagements begin by making existing systems work together rather than replacing them. Replacement is a recommendation of last resort, and we will tell you when it is the honest one.

Question 9

What happens if our data turns out not to support the analysis we wanted?

Accepted Answer

We'll tell you, a confident answer beyond what the data can support is the most expensive thing a consultant can hand over, so any limitations are stated rather than glossed over.

Question 10

Are you able to conduct field research or training in person?

Accepted Answer

Yes, field research and training delivery are the parts of our work that need us physically present, alongside remote engagement for everything else

Question 11

How is a project priced, fixed fee or by the hour?

Accepted Answer

Most engagements are scoped and quoted as a fixed fee once we understand the decision you're trying to make and what your data currently looks like; hourly arrangements are used only for smaller, open-ended advisory work. For better information, reach out to our team for detailed information

Question 12

Do you require a minimum contract length or retainer?

Accepted Answer

No. Most work is scoped per engagement rather than as an ongoing retainer, though longer-term arrangements are available for organisations that need continuous support.

Question 13

Can you work within a fixed grant or donor budget?

Accepted Answer

Yes, tell us the budget upfront and we'll scope the engagement to fit it, including saying plainly if the budget can't support what's being asked for.

Question 14

What's included in a typical quote?

Accepted Answer

A quote sets out the scope, deliverables, timeline, and payment schedule, along with any assumptions the price depends on.

Question 15

Who at Dataverge Group has access to our data during an engagement?

Accepted Answer

Access is scoped tightly to the people actually working on your engagement, not the wider team, and is removed once the relevant work is complete.

Question 16

Where is our data stored, and is it ever shared with third parties?

Accepted Answer

Data is stored and processed only as needed for the engagement and is not shared with third parties outside what's agreed in the data processing agreement.

Question 17

What happens to our data after the engagement ends?

Accepted Answer

Data handling after an engagement closes, retention, deletion, or return, is set out in the data processing agreement signed before any data changes hands.

Question 18

Do you sign NDAs and data processing agreements?

Accepted Answer

Yes, as a matter of course, before any data changes hands.

Question 19

Are you compliant with Uganda's data protection laws?

Accepted Answer

Yes, data handling follows Uganda's Data Protection and Privacy Act alongside any additional obligations your organisation carries, such as sector-specific regulation.

Question 20

How do I apply if there's no role posted that matches my skills?

Accepted Answer

Reach out anyway, the careers page explains how we hire when nothing is currently posted.

Question 21

Do you hire remote or field-based staff?

Accepted Answer

Yes, some roles, particularly in field research and training delivery, are based wherever the engagement requires.

Question 22

Does Dataverge Group offer internships or graduate placements?

Accepted Answer

Check the current openings on the careers page, since internship and graduate availability varies by team and season.

Question 23

What kind of backgrounds do you typically hire for?

Accepted Answer

Roles span data engineering, analytics, research, consulting, and training, so backgrounds range from technical (data/software) to sector-specific research experience.

Frequently asked questions

General

Frequently asked questions

General